Project Coordinator

Project Coordinator

Exhibit your organizational skills and help drive projects to success. Frost is looking for a Project Coordinator to work with a dynamic team, ensuring projects are delivered on time, within budget, and to the highest standards. Ready to take your career to the next level? We want to work with you!

To apply to this career, send us an email at
jobs@frostdesigngroup.com
Available for Full-time/Project based

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Qualifications

CRAFT
  1. Most Front-end Technical Leads require in-depth knowledge of enterprise solutions. We don't need that. That's a bit too much for us–this is a narrower, in-depth practice. This is a unique position at Frost. We expect you to have in-depth experience in front-end development practice – both the design and engineering sides.

  2. We expect you to know what it means to be a technical person. We expect that you know your SDLC, CSS/HTML/JS, CSS preprocessors, build and bundlers, code generators, and the like, project management life lifecycle, design patterns and architecture.

  3. You have at least 8 years of hardcore experience in developing digital products across the board. We expect you to know your way around front-end technologies. Whether it's vanilla or whatever hotshot tech stack that's available now. But one thing is clear – you know your fundamentals (box models, DOM, rendering pipelines, etc.).

  4. You have an acute attention to detail. You're not any other developer. You care about the little things – spacing, code format, git commit, comments, and the like. You appreciate what good design is and how to make it happen.

  5. You know a lot about API, middleware integration, CORS, server-side rendering, and other functional back-end integration.

  6. You have experience building fully functional applications from scratch or any existing frameworks. You've worked with cross-functional teams such as designers, business owners, product managers, co-developers, project managers, and executive stakeholders.

  7. It would be great to know about back-end stuff – database, server-side architecture, caching, and the like. There are cases that we might need that kind of experience along the way.

LEADERSHIP AND MANAGEMENT
  1. You need to have some leadership experience. You've hired, grown, and managed at least 6 - 8 people in your team.

  2. You have some operational experience on how to manage and grow a team.

  3. You know how to design processes or approach how to solve complex problems. On top of that, we expect that you know how to implement and execute them.

HERE'S A CURVEBALL
  1. We expect you to have some projects you've done in the past, not for a client but for yourself. Something open source? Or something you've worked on for the fun of it. Maybe your own framework, toolset, or something like that?

COMMUNICATION
  1. You can clearly articulate your work's process, approach, and impact in verbal, written, and visual presentations. You are comfortable with communicating in English.

  2. You have strong client-facing and internal presentation skills – You'll be talking to many people helping them solve their problems.

WHAT DOES A FROST FRONT-END TECHNICAL LEAD DO?

WHERE WE ARE NOW

Frost is growing up! And growing up comes with its own unique set of challenges and opportunities. For more than 12 years, we've operated more like a startup. We tried a lot of stuff, from designing a typical mom-and-pop shop static website to creating really complex digital products for large organizations. And after a bit of thought, we finally found where we are really good at–so we decided to become a full-fledged Interaction Design organization. And oh, boy! We are serious about it.
Ok, we know we are good with design–but that's half the picture. Pretty pictures are great, but we want to make them useful for the people we designed them for. We want to enrich our current front-end development practices to tackle digital transformation's unique and ever-evolving landscape. From a development standpoint, we felt we needed a bit of a push forward. Not in a nudge kind of way. We want to go fast! Quantum leap fast. We really get excited about reinventing the face of this industry.
We work with large enterprises with really demanding requirements (and a short timeline, for that matter). And the thing about working with Frost is that our clients expect nothing but excellence in everything we do – every single time. That's a tall order for such a small company, right?
So after so many years, we believe it's time to find someone who can build, transform, and lead our technical pillar to complement our strong design practice. We are adamant about finding someone with forward-thinking technical leadership, a knack for innovation, a strong design sensibility, someone who can roll up their sleeves and get things done, and a passion for growing the best freaking technical team in the country!
If that doesn't get you pumped up, I don't know what will.

A Quantum

LEAP FORWARD

Frost is on the verge of a creative breakthrough – Automation. Our goal is to push towards automation to put our minds on solving complex and pressing problems rather than worry about the finer details. We want to move fast and deliver at a breakneck speed unparalleled to any in the industry. And we are looking for someone who has an appetite for change who's not afraid to push the envelope with us. This is a quantum leap forward.
We envision a strong and effective technical team that's up for any challenges ahead with you onboard. You'll help us develop the practice, nurture the team, and pave the way for aspiring practitioners to be good at what they do. We should feel stronger and complete with you onboard. You complete the picture of what it means to deliver a compelling digital experience in and out. This is a big responsibility, and we are here to support you, push you further and cheer you in every way to make all it happen! Just keep in mind, this role is 12 years in the making.

IS THIS THE RIGHT JOB FOR YOU?

So how do you know if you are the one we are looking for? For starters, reading this job description makes you feel something. Getting here means you really want to know. So that's great! More than that, we also need someone who can solve problems and has a strong sense of initiative. We need someone passionate, and you know you are good at it. And you want to share that passion with others.
Next, you are looking for an organization that will challenge and push you outside your comfort zone.
Finally, you are looking for an opportunity where you get to grow and nurture an organization.

qualifications

CRAFT
  1. As head of interaction design, we expect that you've worked with digital products – from interactive websites, web applications, and mobile apps.

  2. You need to have at least 10 years of experience with a strong portfolio in designing user interfaces, mobile interfaces, large-scale, enterprise-wide websites, and applications.

  3. As head of interaction design, we expect that you've mastered the fundamental areas of the craft – typography, structure, color, spacing. You have excellent attention to detail.

  4. We expect you to know the principles of designing flows, creating prototypes and mockups, communicating with other designers, and handing off designs to developers.

  5. We expect that you know a thing or two about web technologies – fundamentally HTML and CSS.

LEADERSHIP AND MANAGEMENT
  1. This is a position that leads people by doing rather than talking. A self-propelled individual with a knack for getting things done. You will be part of the production, willing to get your hands dirty and not just doing oversight.

  2. You have operational and leadership experience in building, managing, and mentoring designers. You've hired, grown, and worked with at least 6 - 8 people in your team.

  3. We expect that you are passionate about design and want to impact our organization and our clients.

COMMUNICATION
  1. You can clearly articulate your work's process, approach, and impact in verbal, written, and visual presentations. You are comfortable with communicating in English.

  2. You have strong client-facing and internal presentation skills – You'll be talking to many people helping them solve their problems.

WHAT DOES A FROSTHEAD OF INTERACTION DESIGN DO?

You'll be part of Frost's management team–a group of leaders who'll shape the future of Frost. Your role is to translate broad executive strategies into operational and tactical initiatives that your team can work on. Though this is a management position, we are not looking for someone who leads from an ivory tower. At Frost, we roll up our sleeves, get our hands dirty and do what needs to get done– regardless of role or position. And we expect that from you.
As head of interaction design, you'll oversee several clients across our portfolio, engage with them on projects, meetings, and discussions. You will be at the forefront of transforming ideas and turning them into reality. You have to grapple, ideate, sketch, push, prototype, test, iterate, learn, and ship to do this well. This role requires a hybrid of creativity, systems and strategic thinking, ability to analyze and synthesize information to untangle those complexities.
Frost is an operationally-minded organization. We want to deliver quality work fast. And we heavily invest in initiatives to help us solve problems at scale. As a head of interaction design, you'll develop, enrich our design practices and discipline.
Our goal is to push towards automation. We do this to put our minds on solving complex and pressing problems rather than worry about the finer details. This is our quantum leap forward. We want to move fast and deliver at a breakneck speed unparalleled to anyone out there. And you'll be a big part of that.
With such a tall order, you need a great team! You'll lead, train, coach, and mentor a small group of designers and transform them into world-class talents. You'll collaborate alongside our content team, project managers, and developers to ship great work.
You'll report directly with our Chief Creative.
With you onboard, you get to explore diverse broad areas of our practice–from production, management, operations, research, and experience. You're here to elevate our design practice to world-class standards. This is a big responsibility, don't worry. We are here to support you, push you further, and cheer you on in every way to make all it happen!

THE STATE OF DESIGN AT FROST

It's been a year since we decided to fully pivot from just a Digital agency to a full-fledged Interaction design organization. Though this was 2 - 3 years in the making, this entails more than just being "more creative." We are growing fast. As exciting as it is, there are challenges and opportunities ahead. For the past 12 years, our Chief Creative has headed our design team. But this time, we need someone bold to join us to navigate this uncharted territory.
Organizations are heavily investing in digital transformation initiatives. This pandemic has accelerated these programs from a typical 3 - 5 years horizon to a 6 - 12 months window. This opens a lot of opportunities for organizations like Frost to reimagine digital touchpoints at a massive scale.
We work with top companies with demanding requirements (and a short timeline, for that matter). But we are in a unique position. Our teams are deeply embedded into our client's internal processes, giving us unparalleled access to practice the design discipline unlike any other agency out there.
In the next 3 - 5 years, we want to be the best interaction design company in the Philippines. And we are looking for someone to lead our creative team forward and work beside our Chief Creative to transform this industry.
Feeling excited? Sounds like the kind of challenge you are looking for?

ARE YOU THE ONE WE
ARE LOOKING FOR?

So how do you know if you have what it takes? For starters, we need someone creative– with good design taste and a sharp eye for details. But we also need someone who can solve problems and has a strong sense of initiative. We need someone passionate about design, and you know you are good at it. And you want to share that passion.
More than that, you want to be a part of the growth of our organization. We also want you to want this job, to have that hunger to excel and do great work.

A Quantum

LEAP FORWARD

Frost is on the verge of a creative breakthrough – Automation. Our goal is to push towards automation to put our minds on solving complex and pressing problems rather than worry about the finer details. We want to move fast and deliver at a breakneck speed unparalleled to any in the industry. And we are looking for someone who has an appetite for change who's not afraid to push the envelope with us. This is a quantum leap forward.
We envision a strong and effective technical team that's up for any challenges ahead with you onboard. You'll help us develop the practice, nurture the team, and pave the way for aspiring practitioners to be good at what they do. We should feel stronger and complete with you onboard. You complete the picture of what it means to deliver a compelling digital experience in and out. This is a big responsibility, and we are here to support you, push you further and cheer you in every way to make all it happen! Just keep in mind, this role is 12 years in the making.

IS THIS THE RIGHT JOB FOR YOU?

So how do you know if you are the one we are looking for? For starters, reading this job description makes you feel something. Getting here means you really want to know. So that's great! More than that, we also need someone who can solve problems and has a strong sense of initiative. We need someone passionate, and you know you are good at it. And you want to share that passion with others.
Next, you are looking for an organization that will challenge and push you outside your comfort zone.
Finally, you are looking for an opportunity where you get to grow and nurture an organization.

WHAT DOES A FROST HR BUSINESS PARTNER DO?

ADMINISTRATIVE RESPONSIBILITIES

Leads the HR team to ensure daily smooth operation.

*Other tasks may be assigned by the management team from time to time.

HR BUSINESS PARTER RESPONSIBILITIES
  1. Develop the HR agenda and overall HR strategy calibrated on changing business needs.

  2. Develop and implement effective HR strategies, policies, procedures and practices that is consistent with the business and competitive strategy of the organization.

  3. Drives optimization of HR processes for all facets of human resource function covering recruitment, onboarding, talent performance evaluation and management, training and development, talent relations and productivity, and organizational development.

  1. Development, design, analysis and administration of competitive total rewards strategy and structure to continue to attract, retain and motivate high performing and contributing employees.

    • Structuring compensation and benefit packages

  2. Carry out migration to HRIS or improvement in the processes and procedures in the spirit of digitalization and automation for accuracy, efficiency and optimization.

  3. Generates and provides HR monthly dashboard and report to senior management to provide decision support through HR metrics.

  4. Provides leadership to the HR team to provide support and programs that will manage overall talent wellness and initiatives.

  5. Develops and calibrates job descriptions of all positions in coordination with the management team.

  6. Evaluate staffing needs and engage with the management team.

  7. Performance management of the HR and Admin team.

JOB DESCRIPTION

As FROST HR business partner, your role involves working closely with Execom for strategy formulation and Mancom for strategy execution, in particular designing HR systems and processes that address strategic business needs, issues, and operational improvements. Your role is to constantly review and drive optimization of HR processes based on needs, trends, and strategy and to ensure HR Processes are efficient, effective and equitable. Overall, your role is to ensure that the Frost HR team, HR strategy executions, and HR programs will support and add value to Frost’s overall business goals and objectives through HR dashboards and HR metrics.
Therefore, it is crucial that you understand our business context. As our HR business partner, you seek opportunities to improve the business. And we are looking for a proactive and enthusiastic colleague who can work in a fast-changing business environment and likes to take up challenges while staying true to our Frost values

A QUANTUM
LEAP FORWARD

Frost is on the verge of a creative breakthrough – Automation. Our goal is to push towards automation to put our minds on solving complex and pressing problems rather than worry about the finer details. We want to move fast and deliver at a breakneck speed unparalleled to any in the industry. And we are looking for someone who has an appetite for change who's not afraid to push the envelope with us. This is a quantum leap forward.
We envision a strong and effective technical team that's up for any challenges ahead with you onboard. You'll help us develop the practice, nurture the team, and pave the way for aspiring practitioners to be good at what they do. We should feel stronger and complete with you onboard. You complete the picture of what it means to deliver a compelling digital experience in and out. This is a big responsibility, and we are here to support you, push you further and cheer you in every way to make all it happen! Just keep in mind, this role is 12 years in the making.

ARE YOU THE ONE
WE ARE LOOKING FOR?

  1. At least 8-10 years experience in HR

  2. Degree in human resources management

  3. Strong leadership skills

  4. Excellent communication skills

  5. Analytical skills

  6. Problem-solving skills

  7. Proactive in nature

  8. Excellent interpersonal skills

  9. Meticulous attention to details

  10. Highly organized

  11. Good people skills

IS THIS THE RIGHT JOB FOR YOU?

So how do you know if you are the one we are looking for? For starters, reading this job description makes you feel something. Getting here means you really want to know. So that's great! More than that, we also need someone who can solve problems and has a strong sense of initiative. We need someone passionate, and you know you are good at it. And you want to share that passion with others.
Next, you are looking for an organization that will challenge and push you outside your comfort zone.
Finally, you are looking for an opportunity where you get to grow and nurture an organization.
About the job

About the Job

As a Project Coordinator, you will participate in planning, overseeing, and managing the many projects Frost handles. Your work will be to ensure these jobs are completed on time, within the budget, and consistent with specified quality standards. You’ll be communicating with internal and external stakeholders, and making sure that all resources are aligned with the project’s scope and objectives.

You are expected to collaborate with senior project managers, as well as our design, development, and content teams. 

About the Job

As a Project Coordinator, you will participate in planning, overseeing, and managing the many projects Frost handles. Your work will be to ensure these jobs are completed on time, within the budget, and consistent with specified quality standards. You’ll be communicating with internal and external stakeholders, and making sure that all resources are aligned with the project’s scope and objectives.

You are expected to collaborate with senior project managers, as well as our design, development, and content teams. 

JOB DESCRIPTION
PROJECT-RELATED RESPONSIBILITIES
  1. Create a detailed project management plan and other related project documents.

  2. Identify and create a high-level scope of work, estimates, project schedule, milestones and deadlines

  3. Track and report project performance and results, using appropriate KPIs, metrics, tools and techniques, to project stakeholders and project sponsors on a regular basis.

  4. Constantly identify risks and issues and provide solutions to project-related issues.

TEAM-RELATED RESPONSIBILITIES
  1. Manage different teams that will contribute to the success of the project.

  2. Foster a culture of accountability and ownership with the project team.

  3. Ensure that all team members and stakeholders have the required information and resources to carry out their tasks effectively and in a timely manner.

  4. Lead and facilitate project meetings.

  5. Monitor the team’s work time, output, and timesheets on a daily basis.

CUSTOMER-RELATED RESPONSIBILITIES
  1. Create a communication plan and manage communication with both external and internal stakeholders (clients, sponsors, executives, etc.)

  2. Organize and participate in client meetings.

  3. Ensure compliance with client requirements and business needs.

  4. Ensure an overall customer satisfaction.

  5. Schedule and conduct meetings with clients for touchpoints or cadence meetings

OCCASIONAL DUTIES (DUTIES OR TASKS DONE ON AN OCCASIONAL BASIS)
  1. Performing quality control by testing and reviewing the quality of the features, functionalities, project artefacts, and project files due for release.

  2. Review the documentations or related literature released internally or externally.

  3. Understand and document business requirements and translate then into functional documents that can be understood by both end users, technical, creative, product and business stakeholders.

  4. Contribute to the development of the PM processes, and ensuring that all projects assigned to him/her meets the quality standards set by PMO Practice Head.

  5. Ensure that the project’s objectives and outcomes are met in alignment with the Project Director’s business objectives and project strategy.

Other tasks may be assigned by the management team from time to time.

PROJECT-RELATED RESPONSIBILITIES
  1. Create a detailed project management plan and other related project documents.

  2. Identify and create a high-level scope of work, estimates, project schedule, milestones and deadlines

  3. Track and report project performance and results, using appropriate KPIs, metrics, tools and techniques, to project stakeholders and project sponsors on a regular basis.

  4. Constantly identify risks and issues and provide solutions to project-related issues.

TEAM-RELATED RESPONSIBILITIES
  1. Manage different teams that will contribute to the success of the project.

  2. Foster a culture of accountability and ownership with the project team.

  3. Ensure that all team members and stakeholders have the required information and resources to carry out their tasks effectively and in a timely manner.

  4. Lead and facilitate project meetings.

  5. Monitor the team’s work time, output, and timesheets on a daily basis.

CUSTOMER-RELATED RESPONSIBILITIES
  1. Create a communication plan and manage communication with both external and internal stakeholders (clients, sponsors, executives, etc.)

  2. Organize and participate in client meetings.

  3. Ensure compliance with client requirements and business needs.

  4. Ensure an overall customer satisfaction.

  5. Schedule and conduct meetings with clients for touchpoints or cadence meetings

OCCASIONAL DUTIES (DUTIES OR TASKS DONE ON AN OCCASIONAL BASIS)
  1. Performing quality control by testing and reviewing the quality of the features, functionalities, project artefacts, and project files due for release.

  2. Review the documentations or related literature released internally or externally.

  3. Understand and document business requirements and translate then into functional documents that can be understood by both end users, technical, creative, product and business stakeholders.

  4. Contribute to the development of the PM processes, and ensuring that all projects assigned to him/her meets the quality standards set by PMO Practice Head.

  5. Ensure that the project’s objectives and outcomes are met in alignment with the Project Director’s business objectives and project strategy.

Other tasks may be assigned by the management team from time to time.

Frost Culture

You will be playing a vital role within a team of talented designers, writers, project managers, and other developers. There’s a lot of room for growth and things can be challenging at times. Your skills and knowledge will be tested here. It’s your responsibility to step up and keep evolving. This is the key to thriving at Frost. If you’re willing to do the work, you will have all the mentoring and guidance you’ll need.

Qualifications
REQUIREMENTS
  1. 1-3 years’ worth of work experience as a Project Manager

  2. At least 1 year work experience in Customer Management

  3. A minimum of a Bachelor’s degree in any business or management course or IT-related course (i.e. Computer Science, Computer Engineering, Information Technology or Information Systems).

  4. A certification in project management (such as Certified Scrum Master) is great but not required

Technical Skills Requirements
  1. Knowledgeable in waterfall and agile project management methodologies.

  2. Theoretical and practical knowledge of project management processes, workflows, and terminology

  3. Knowledge and experience in using project management software and tools

  4. Knowledgeable grasp of design and IT concepts, processes, and web standards

  5. Understanding of the application development life cycle.

  6. Problem-solving and business analytical skills

NON-TECHNICAL REQUIREMENTS
  1. Excellent organizational skills

  2. Excellent written and verbal communication

  3. Interpersonal skills

  4. A self-starter that can initiate their own activities

  5. Results-oriented

  6. Accuracy and attention to detail

  7. Ability to manage time and resources effectively

  8. Time management skills

  9. Capacity to work independently and within a team

  10. Ability to identify conflicts, issues and resolution.

  11. Leadership skills to manage a team of creatives. Encouraging team work and ensuring that everyone in the team remains focused and motivated.

REQUIREMENTS
  1. 1-3 years’ worth of work experience as a Project Manager

  2. At least 1 year work experience in Customer Management

  3. A minimum of a Bachelor’s degree in any business or management course or IT-related course (i.e. Computer Science, Computer Engineering, Information Technology or Information Systems).

  4. A certification in project management (such as Certified Scrum Master) is great but not required

Technical Skills Requirements
  1. Knowledgeable in waterfall and agile project management methodologies.

  2. Theoretical and practical knowledge of project management processes, workflows, and terminology

  3. Knowledge and experience in using project management software and tools

  4. Knowledgeable grasp of design and IT concepts, processes, and web standards

  5. Understanding of the application development life cycle.

  6. Problem-solving and business analytical skills

NON-TECHNICAL REQUIREMENTS
  1. Excellent organizational skills

  2. Excellent written and verbal communication

  3. Interpersonal skills

  4. A self-starter that can initiate their own activities

  5. Results-oriented

  6. Accuracy and attention to detail

  7. Ability to manage time and resources effectively

  8. Time management skills

  9. Capacity to work independently and within a team

  10. Ability to identify conflicts, issues and resolution.

  11. Leadership skills to manage a team of creatives. Encouraging team work and ensuring that everyone in the team remains focused and motivated.

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FREQUENTLY ASKED 
QUESTIONS

Project Coordinator

To apply to this career, send us an email at jobs@frostdesigngroup.com

Project Coordinator